COVID-19
2 April: latest update
We have recommenced processing applications that have a physical valuation. An underwriter will be in touch about your case over the next few days. You do not need to do anything at this stage, however, if you do have any urgent enquiries please contact your BDM.
For more information and updated FAQs please visit our dedicated Coronavirus page.
27 March: processing update
Due to the unprecedented demand from our existing customers regarding payment holidays, latest government advice and the current situation with valuations, we have taken the decision to temporarily suspend new applications for all of our product lines and divert our resources to support our borrowers during this challenging time.
To facilitate this, on Friday 27th March we stopped new case applications through our Broker Portal. Applications that have not progressed to offer will be paused and placed on hold until further notice. Offered cases will continue as normal.
