Product Finder

The Broker Portal

We’re pleased to announce that we have launched our new broker portal. This is an updated version of the previous system we had in place, now with added features and improved usability.

The change has come from listening to your feedback, specifically about how we can help to improve the way you submit cases to us.

With the new broker portal, our ultimate aim is to provide a more streamlined and simplified process, enabling us to process your cases quicker and more efficiently.

In other words, we want to make your job a little bit easier.

New features

New features

Regular case updates

Via email and text message

One journey

For all submission and case tracking

Submit cases on the go

The portal can now be used across a range of devices

Faster AIP decision making

Compatible with Chrome, Firefox, Safari and Edge

Regular case updates

Via email and text message

One journey

For all submission and case tracking

Faster AIP decision making

Compatible with Chrome, Firefox, Safari and Edge

Submit cases on the go

The portal can now be used across a range of devices

Process changes

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    Solicitors must be chosen from our approved panel
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    If you obtain a “refer” decision, please provide any additional information to support the AIP and help the underwriter reviewing it
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    Cases cannot be submitted without all the essential documentation – this will help us speed up our offer process
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    If a buy to let maximum loan is restricted, the maximum loan quoted is the gross loan including any additional booking fees

Other changes

New minimum age of 18

For buy to let lending (was previously 25)

Automatic cascade of product type

For residential (owner occupied) applications, if the applicant isn’t eligible for the chosen product

Any applicant can pay the fees

This was originally only done by the first applicant

New valuation fee scale

Now based upon property type not applicant type resulting in reduced fees in some cases

New minimum age of 18

For buy to let lending (was previously 25)

Any applicant can pay the fees

This was originally only done by the first applicant

Automatic cascade of product type

For residential (owner occupied) applications, if the applicant isn’t eligible for the chosen product

New valuation fee scale

Now based upon property type not applicant type resulting in reduced fees in some cases

Now there’s only one submission journey, if you’re submitting a buy to let application, please ensure you select the buy to let product that is relevant to the type of mortgage security being applied for.

What you need to do

If you’re already registered with us, the good news is that you don’t need to change anything. The only difference is that you’ll be asked to provide some new security details the next time you login.

If you're new to doing business with us, you must register online before using the new system.

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