The change has come from listening to your feedback, specifically about how we can help to improve the way you submit cases to us.
With the new broker portal, our ultimate aim is to provide a more streamlined and simplified process, enabling us to process your cases quicker and more efficiently.
In other words, we want to make your job a little bit easier.
New features
New features
Regular case updates
Via email and text message
One journey
For all submission and case tracking
Submit cases on the go
The portal can now be used across a range of devices
Faster AIP decision making
Compatible with Chrome, Firefox, Safari and Edge
Regular case updates
Via email and text message
One journey
For all submission and case tracking
Faster AIP decision making
Compatible with Chrome, Firefox, Safari and Edge
Submit cases on the go
The portal can now be used across a range of devices
Process changes
Other changes
New minimum age of 18
For buy to let lending (was previously 25)
Automatic cascade of product type
For residential (owner occupied) applications, if the applicant isn’t eligible for the chosen product
Any applicant can pay the fees
This was originally only done by the first applicant
New valuation fee scale
Now based upon property type not applicant type resulting in reduced fees in some cases
New minimum age of 18
For buy to let lending (was previously 25)
Any applicant can pay the fees
This was originally only done by the first applicant
Automatic cascade of product type
For residential (owner occupied) applications, if the applicant isn’t eligible for the chosen product
New valuation fee scale
Now based upon property type not applicant type resulting in reduced fees in some cases
Now there’s only one submission journey, if you’re submitting a buy to let application, please ensure you select the buy to let product that is relevant to the type of mortgage security being applied for.
What you need to do
If you’re already registered with us, the good news is that you don’t need to change anything. The only difference is that you’ll be asked to provide some new security details the next time you login.
If you're new to doing business with us, you must register online before using the new system.
