If you need to take a short break from paying all or part of your mortgage, for whatever reason, let us know here.
You can take up to a maximum three months’ payment holiday if you’ve been affected by coronavirus.
We’re currently dealing with a much higher number of phone calls than usual, so the quickest way for you to apply for a payment holiday is by using the form below.
If you’ve already emailed us please be assured that we’ll respond as soon as we can and do not complete this form.
We are working through all of the emails we have received in order, therefore completing a form as well, will not move your application further up the queue.
For information on how we, credit reference and fraud prevention agencies use your personal data and on your data protection rights please read our Privacy Notice.