New business and criteria enquiries
From understanding the registration process, to queries about criteria and our processes, the broker liaison team will be on hand to help.
01634 835791
Press option 2, then option 1 Monday to Friday 9am-5pm (note lines do not open until 9.30am on Wednesdays) Closed on bank holidays
Livechat
To send a message to someone in our Broker Liaison team via Live Chat, click on the icon in the bottom right-hand corner of the screen.
Product transfer queries
For queries regarding product transfers, including our product transfer portal, please use the contact details below.
01634 835791
Press option 0 Monday to Friday 9am-5pm (note lines do not open until 9.30am on Wednesdays) Closed on bank holidays
brokertransfers@krbs.com
Please log in to our product transfer portal for account numbers beginning with 0800
Broker Choices
OneSavings Bank Sunderland SR43 4ABCase updates
If you'd like to know how your client’s case is progressing, then please use the following contact details.
01634 835791
Press option 2, then option 2 Monday to Friday 9am-5pm (note lines do not open until 9.30am on Wednesdays) Closed on bank holidays
OneSavings Bank
Sunderland SR43 4ABCompletions queries
If your application has been offered and your query relates to the completion, then please use the following contact details.
01634 835791
Press option 3 Monday to Friday 9am-5pm (note lines do not open until 9.30am on Wednesdays) Closed on bank holidays
Completions
OneSavings Bank Sunderland SR43 4ABBTL Hub technical enquiries
CoreLogic service desk support
Please note that this number is for a third party company and not Kent Reliance for Intermediaries.
Broker registration queries
Contact us using the details below for any registration enquiries or to reset your password.
01634 835791
Press option 1 Monday to Friday 9am-5pm (note lines do not open until 9.30am on Wednesdays) Closed on bank holidays