Broker Team: 01634 835791
No two mortgage applications are the same. That’s why our services are tailored to the unique needs of you and your clients. We are committed to providing the level of support, insight and guidance that’s right for you.
On this page you can find a range of resources and support materials to help make working with Kent Reliance as easy as possible. If you can't find what you need here, you can also contact your Business Development Manager, the Broker liaison team, or the Underwriting team.
Our current processing queue is 21 working days for initial underwriting and 10 working days for additional correspondence. AIPs are processed within 48 hours.
Our telephone lines are open 9am-5pm, Monday to Friday (excluding bank holidays). Closed until 9.30am on Wednesday for staff training
Want more information? Visit our FAQs page for all the answers you need.
Guidance on using our broker portal, terms and conditions, outlines of our lending criteria and more.
Download our product guide to find out more about our range of products and services.
Take a look at the five commitments we make in our customer charter.
Meet the people dedicated to finding solutions for you and your clients.
Hard to place cases, complex income cases - our campaigns have all sorts of handy tips.
Find a BDM
Find and contact your BDM
Call 01634 835791 Speak to a member of our Broker Liaison Team
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© OneSavings Bank plc 2017.
krbs, Kent Reliance Banking Services and Kent Reliance are trading names of OneSavings Bank plc. Registered in England and Wales (company number 7312896). Registered office: Reliance House, Sun Pier, Chatham, Kent, ME4 4ET. OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504). We subscribe to the Financial Services Compensation Scheme and the Financial Ombudsman Service.
Help Desk 01634 835791
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