Current processing times

Initial underwriting

5 working days. Submissions after 4pm will be considered as submitted the following day.

Additional correspondence and documents

4 working days

Agreement in Principle

2 working days

Latest updates

Important Information
Essential Maintenance

Please note that due to scheduled essential maintenance, the broker portal will be unavailable between the hours of 8am and 11pm on Sunday 24 March 2019. We apologise for any inconvenience caused.

Buy to let property owners

To help you and your clients deal with these changes, we have collaborated with Ernst & Young LLP to produce an exclusive report that explains the changes and their potential impact.

Find out more

Mortgage solutions across the UK

Take a look at how our products and services have helped clients resolve their challenging cases – from across the country.

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Day one remortgages

Our Day 1 Remortgage proposition is aimed at clients looking to remortgage shortly after they have, for example, purchased a property at auction, or have bought a property where a standard mortgage was not initially possible

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© OneSavings Bank plc 2018.
krbs, Kent Reliance Banking Services and Kent Reliance are trading names of OneSavings Bank plc. Registered in England and Wales (company number 7312896). Registered office: Reliance House, Sun Pier, Chatham, Kent, ME4 4ET. OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504). We subscribe to the Financial Services Compensation Scheme and the Financial Ombudsman Service.